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Property Management Software & Operations Trainer

Training - -- Franktown, Colorado


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Monarch Investment is the 13th largest multifamily owner in the country! We are privately owned since 1992 and currently own and self-manage over 63,000 apartments in 21 states, in addition to a ski & snowboard resort in Colorado.

We are actively interviewing candidates for a for a Property Management Software & Operations Trainer to join our team in Franktown, CO.  This is a fantastic opportunity to jump on board with industry leaders in a stable and growing company.  

 Essential Job Duties:

  • Train and coach new and existing employees on workflows/procedures related to YARDI property management software systems via in person, telephone and webinar sessions.
  • Provide support of Yardi Voyager including core residential and financial modules as they relate to onsite property operations, including but not limited to Payment Processing, Invoice payments and Resident Screening workflow to include YARDIs CRM platform as well as Rent Café.
  • Test and lead testing efforts related to new functionality, new modules, and upgrades to existing modules including creating test plans, test cases and working to ensure a rigorous UAT process is followed by department managers.
  • Become knowledgeable with company-specific property management and accounting business processes and needs; continually look for ways to leverage YARDIs capabilities to improve efficiency through workflow, automation, and process improvement.
  • Conducts training sessions covering specified areas such as onboarding training, on-the-job training, accounting procedures training and refresher training.

 Experience Required:

  • Ability to travel up to 50% of the time.
  • Related bachelor's degree.
  • 3+ years supporting YARDI Voyager core residential and ancillary modules.
  • 3+ years direct experience in multi-family rental housing.
  • Able to mentor and teach core property management procedures.
  • Proficient in providing end user support in accounting, property management and marketing YARDIs modules as they primarily relate to onsite operations.
  • Proven experience in administering RentCafé, Popcard, CRM, Yardi Purchase Order, Yardi Inspection or equivalent portals/corporate sites.
  • General knowledge of financial and accounting concepts, property management processes and the related to successful multifamily operations.
  • Strong organizational and interpersonal skills with the ability to work with technical and non-technical users at all levels.

 Benefits Available:

  • Industry competitive compensation ($55K - $60K Annually)
  • Amazing medical starting at $30 per month for employees
  • Dental, Vision, Life, and Disability Insurance
  • Paid Holidays
  • Paid Time Off, 1stYear = 80 Hours, 2-4 Years = 120 Hours, 5+ Years = 160 Hours
  • 20% off rent at any of our owned communities
  • 401k planning and match
  • Cell phone credit
  • Paid additional training/school
  • Tuition reimbursement program
  • Annual reviews with the opportunity for an annual raise
  • Tool reimbursement program
  • FREE lift tickets at Monarch Mountain for your entire immediate household

 Equal Opportunity Employer


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